卡耐基沟通的技术
美国现代成人教育之父、人性教父、人际关系学鼻祖，美国著名的心理学家和人际关系学家，20世纪最伟大的成功学大师。卡内基是美国著名的企业家、教讲口才艺术家，戴尔·卡内基，被誉为“成人教育之父”。早在20世纪上半叶，卡内基先生以他对人性的洞见，利用大量普通人不断努力取得成功的故事，通过他的演讲和著作唤起无...
卡內基溝通與人際關係讀書心得
做个沟通高手
沟通的目的就取得共识 做好沟通前的准备 沟通场地不容忽视 尊重对方是沟通的前提 信任是交往的基础 以最佳状态面对对方 做好自我介绍 说好第一句话 博得对方的好感 抓住对方的好奇心 引导对方讲话 顺着对方的脾气走 送他一顶高帽子 从对方立场着手 多为对方利益着想 要善于发表己见 重要的是达到彼此认同 ...
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