Omega Care extends key customer services to the smartphone through a unified and extensible mobile software platform and application suite. It enables users to perform self-service functions as well as advanced troubleshooting traditionally handled by agents right from the device. With multi-modal search and navigation, users have the convenience of finding features and services with touch-screen menu navigation or through natural language text and voice search.
Features available in Omega Care include:
* View and Pay bill
* Manage scheduled appointments
* How-tos and FAQs
* Automated troubleshooting wizards
* GPS enabled store locator
* Submit Customer feedback
* Push Notifications
* Connect-to-Agent dialing to customer support numbers
熱門國家 | 系統支援 | 版本 | 費用 | APP評分 | 上架日期 | 更新日期 |
---|---|---|---|---|---|---|
未知 | Android Google Play | 2.0.36120 App下載 | 免費 | 1970-01-01 | 2015-03-11 | |
未知 | iOS App Store | 2.0.37808 App下載 | 免費 | 2013-12-31 | 2015-06-04 |