K1000 GO|商業線上App不用買-HotApp4Game

IT Administrators: Do you want to stay on top of your systems management tasks without being chained to your desk? Take your productivity and efficiency to the next level by utilizing the Dell KACE K1000 GO application! K1000 GO lets you receive service desk alerts in real-time, remotely troubleshoot incidents, quickly view inventory details, and distribute software while on-the-go. Additionally, you can extend the reach of your K1000 by allowing your end-users to submit service desk tickets from their mobile devices using this application (requires K1000 6.0+).Ease of navigation through the K1000 GO interface is enhanced in 2.2 with the addition of slide-out navigation drawers. With the navigation drawers, you can swipe the screen to be presented with page choices, depending on your current location in theNote: this product requires the Dell KACE K1000 Appliance 5.5 or higher to operate, and some functionality is only available on K1000 6.0 and higher VPN connectivity may be required depending on your network configuration, you can use your preferred VPN solution to connect when you are not on the local network. Capabilities for K1000 administratorsThe K1000 GO app gives the K1000 administrator the following capabilities.• Create, review, update, clone, delete, and resolve a service desk ticket• Search for a ticket or a computer system• Sort tickets by age, priority, owner, and status• View attachments on tickets• Attach photos to ticket comments• Search for Knowledge Base articles• Include a Knowledge Base article while troubleshooting an issue• Receive real-time alerts of ticket events through push notifications• Set what times of day to receive push notifications• Search and distribute active managed installations• View and update ticket history and various fields• Launch phone dialer or email client from within service desk tickets• View detailed inventory information• View tickets associated with a machine• View systems associated with a ticketCapabilities for K1000 end-usersThe K1000 GO app gives the K1000 user the following capabilities, when accessing a K1000 v6.0 or higher system.• Create, review, or update a service desk ticket• Search for a previously submitted ticket• Sort tickets by age, priority, owner, and status• View attachments on tickets• Attach photos to ticket comments• Receive real-time alerts of ticket events through push notifications• Set what times of day to receive push notifications• Launch phone dialer or email client from within service desk tickets