TABC Complaint Reporting|生活線上App不用買

The TABC Complaint Reporting app (or Complaint app) gives Texans a way to help enhance the public safety of their community. Texans can use the app to report establishments that may be committing violations of the Texas Alcoholic Beverage Code such as selling/serving to minors or over service as well as other public safety violations.

You can use the complaint app to report:

A bar, restaurant, store or other TABC-licensed location that is:

Selling alcoholic beverages to minors or intoxicated people;

Selling alcoholic beverages after the legal hours of sale;

Conducting illegal activity involving gambling, illicit drug use or prostitution;

Owned by someone other than the person named on the permit; or

Involved in any other illegal activity.

A Private Club that is serving alcoholic beverages to non-members of the club.

An individual illegally providing alcoholic beverages to a minor.

Parties or events involving minors illegally consuming alcoholic beverages.

An individual selling alcoholic beverages without a TABC permit.

Any other illegal activity that involves alcoholic beverages.

Simply open the app, enter the required information and submit your report.

Using the App:

Open the App.

Tap “Create Report”.

Enter the required information and submit the report.

TABC does not routinely publicize the name of a person who has filed a complaint. However, any information provided to TABC is subject to the Public Information Act and will be disclosed to the public upon request, as required by law.

Only personal e-mail addresses are considered confidential under law. Personal e-mail addresses will not be released to the public, although any other information within the e-mail may be disclosed.

If you wish to remain anonymous, do not provide any identifying information other than your personal e-mail address.

Each complaint which comes into the agency is registered into a statewide computer system, recorded in the office’s complaint log, and tracked by the supervisor in that area of the state. The computer system will automatically assign an identification number to the record of the complaint. This number is referred to as the “complaint number.” After the complaint is provided to TABC, whenever possible, you will be notified acknowledging that your complaint has been received using the contact information that you provided. The supervisor will review the complaint and determine whether there is sufficient information to warrant investigation by the TABC or another agency. This includes reviewing the complaint to verify that the statement indicates a potential violation of law or rules. If there is not sufficient information to investigate the complaint, the supervisor will close the electronic complaint record and will note in the comments section the reason for closing the complaint without investigation. If the supervisor determines that another agency is better suited for the investigation, the supervisor will refer the information to that agency and note the referral in electronic complaint record. The supervisor will then close the electronic complaint record. If you have asked to be notified of the outcome of the investigation, you will be notified when the investigation has been completed and/or the complaint record is closed, using the contact information that you provided.

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