Snapshot gives your organization a real-time picture of contact center performance. Agents, supervisors and managers can quickly and easily view up-to-the minute data on queue and agent status as well as information from a third-party database such as your CRM system. Snapshot simplifies the monitoring of your contact center and allows issues to be addressed before they impact on customer service.
熱門國家 | 系統支援 | 版本 | 費用 | APP評分 | 上架日期 | 更新日期 |
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未知 | iOS App Store | 1.02 App下載 | 免費 | 2012-10-04 | 2015-06-04 |