Smart Tracking|商業線上App不用買

Smart Tracking (Sales Order Tracking) is a mobile application on Android with Netweaver gateway as middleware and SAP ERP at the back end.

Allowing distributors to give their customers access to information on the status of their Sales orders (expected delivery, current location of delivery truck) on their mobile device, which will take some of the load off, call centers and result in more satisfied customers. All these details are directly coming from the Distributors SAP ERP system.

Benefits:

• Distributor's customer knows when exactly he will get the delivery.

• Improved customer satisfaction.

• Reduced call center support time as customer checking order status directly.

• As customers serve themselves, Sales reps can spend more time on selling.

• Improve reliability.

Features:

• Authentication of the Customer from the SAP System

o Customer ID

o Password

• Order Tracking

o Search for Open Orders

o Status check of Orders with Blocked Reasons

• Order progress document flow

• Sales Order material details and net values

• Current location of the delivering truck and expected delivery time

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免費玩Smart Tracking App

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