Customer Care|工具線上App不用買

THE CUSTOMER CARE BY SCHNEIDER ELECTRIC APP, YOUR FASTEST PATH TO ANSWERS.

•24/7 ACCESS TO SELF-SERVICE SUPPORT

Get free, immediate access to continuously updated technical content such as FAQs, product documentation (via search or QR code scan), product registration, services, technical courses…

•EASY CONTACT WITH LOCAL CUSTOMER SUPPORT EXPERTS

Connect to expertise on demand or request assistance with direct call and new case creation via the app.

Available features:

ACCESS PRODUCTS DATA SHEETS, TECHNICAL DOCUMENTS, FAVORITES DOCUMENTATIONS AND FAQS.

- Search by product name or reference

- Scan the product QR code

REGISTER AND DISPLAY PRODUCTS (ON/OFFLINE) WITH THE SERIAL NUMBER TO RECEIVE INFORMATION AND UPDATES.

ACCESS TO 1,000+ COURSES; TOPICS INCLUDE SAFETY, RISK PREVENTION, ELECTRICAL FUNDAMENTALS, OPERATION & MAINTENANCE.

FEATURES AVAILABLE FOR REGISTERED MYSE USERS*

- Price and availability information

- Track orders and deliveries

ONE-TAP AWAY TO CONTACT A CUSTOMER SUPPORT EXPERT:

- Create a support request with email confirmation

- Online-click to call local support

- Guided Call menu* to contact the right expert (My order, Technical support, after sales service, general question and Call me back)

*Available in selected countries

COMING SOON... TO SUPPORT YOU BETTER!

“Case tracker, Push notifications, video chat and more…”

Technical features:

This app is optimized for Android device.

Your location and the interface's language is automatically set according to your phone setting, you can change it manually (English, Spanish, French, Chinese, German, Russian, Italian, Arab, Dutch, Portuguese, Thai.)The content (FAQ...) is as per your local language.

Customer Care by Schneider Electric app service web page: http://www.schneiderelectric.com/sites/corporate/en/support/contact/customer-care-contact.page

Company Profile: http://www.schneider-electric.com/

免費玩Customer Care APP玩免費

免費玩Customer Care App

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Customer Care APP QRCode