A-LE IP Desktop Softphone|通訊線上App不用買-HotApp4Game

ALCATEL-LUCENT IP DESKTOP SOFTPHONE

Installed on an Android Samsung Galaxy tablet, this application offers business voice communications to remote and/or home workers through an emulation of the Alcatel-Lucent IP Touch 4068 phone and 8068 Premium Desk Phone.

CUSTOMER BENEFITS:

- Fully-integrated telephony solution

- Quick and user-friendly access to telephone facilities

- 8082 My IC Phone user experience for fast adoption

- Optimization of employees’ productivity

- Easy integration of remote and on-site workers, especially when desktop connection is the preferred communication mode

- Carbon footprint reduction

- Communications, connectivity and hardware costs control

FEATURES:

- VoIP protocol of the Alcatel-Lucent OmniPCX Enterprise provides voice communications on the tablet

- Available on-site on wired Ethernet connection or WiFi

- Available off-site anywhere the user is able to connect to the company’s IP network via a VPN (works on Ethernet, WiFi, 3G/4G cellular)

- Telephony is supported on any CTI environment (ex: Contact Center agent workspace, Desktop Application, TSAPI or specific CTI Toolbar)

- G.711 and G.729 codecs are supported

- Business or Contact Center mode

- Horizontal/vertical flip

- User interface personalization

- Similar layout and keys as the Alcatel-Lucent 8082 My IC Phone sets

- Multi-language (English, French, Spanish, Italian, German and Arabic)

OPERATIONAL DETAILS:

- IP Desktop Softphone licence per user required on the Alcatel-Lucent OmniPCX Enterprise. Please contact your Alcatel-Lucent Business Partner to get these licences.

- Minimum requirement: Android OS 4.1.2 Jelly Bean and above

The installation and administration guides are available on the Alcatel-Lucent Technical Knowledge Base:

https://www.technical-knowledge-base.com/km/component/main

Support URL https://businessportal.alcatel-lucent.com